FAQs
Frequently Asked Questions
How do I order personalised products?
Simply choose your product, select the available options and enter your personalisation details before adding it to your basket.
Please double-check all spelling, names, dates and sizes before ordering.
Can I send my own photograph or design?
Yes! Many of our products can be personalised using your own photographs, logos or designs.
Please upload a clear, high-quality image wherever the product page provides an upload option.
Can I change my order after placing it?
Contact us as soon as possible if you need to make a change.
Once production has started, changes may no longer be possible.
How long will my order take?
Many of our products are made to order, so processing times vary.
Delivery estimates and further information can be found on our Delivery Information page.
Do you offer collection?
Yes, local collection is available by arrangement in SK5 Stockport.
Please wait until we confirm that your order is ready before arranging collection.
Do you deliver outside the UK?
No. We currently offer UK delivery only.
Can I return a personalised item?
Personalised or custom-made products are generally not eligible for change-of-mind returns.
However, if an item is faulty, damaged, incorrect or not as described, your statutory consumer rights still apply.
Please see our Returns & Refunds Policy for more information.
Can you print business logos and workwear?
Absolutely! We offer personalised workwear, printed clothing and business branding.
Contact us with your requirements for more information.
Do you offer bulk orders?
Yes! We welcome enquiries for larger quantities, including workwear, events, schools, clubs and businesses.
Please contact us with your requirements.
What if there's a problem with my order?
Please contact us through our website with your order number and details of the issue.
We'll work with you to resolve it.
How do I contact KC'S TEES?
Visit the Contact Us page on our website.
KC'S TEES DESIGN & PRINT